Engineered Congestion

Dear TCA Administrator,

I've just returned from spending 1hr waiting to exit the Southbound 73 at Bonita Canyon. Due to the construction work, the Macarthur and Buffalo exits that I normally use were closed. There was no signage indicating that these exists were closed. I, along with several hundred other drivers, backed up to the nearest exit slowly crawled along so that we would have the privilege of depositing 75 cents into the toll collection bin. Hopefully this toll money can be used to purchase proper signage to warn drivers that the exits they use everyday will be out of service. This problem has also occurred on the 5-N on ramp from 133-E.

I understand this road has to finance itself through toll collection, but situations like this - where it appears you have deceived drivers into having to pay a toll - do not bode well for the public perception of your organization.